**Phone lines are down! IT are working hard to restore this issue which is affecting most surgeries in St Helens**
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
They are now available. Please call or drop in! If you want to call then please use our automated service which you can access to find you a convenient flu appointment 24 hours a day.
3rd Party Ordering
As you may know we are no longer allowed to accept medication requests via 3rd parties such as chemists, medical device providers (stoma etc) and similar such firms. This decision was take by St Helens CCG in light of the high volumes of waste and also safety issues.
As we are not able to accept requests via telephone (unless you are a housebound patient) then the best solution for most will be Patient Access.
You can register for Patient Access by clicking the Patient Access button at the bottom of this page.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 02/01/2018)