Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your Patient Access account
- by phoning us on 01744 758999, between 10 am and 4pm, and we will tell you what the results are
If your results are absolutely normal, the receptionist will be able to tell you this over the phone when you ring for your results.
In all other instances you will be asked to speak to or see a nurse or a doctor. This may involve a person to person or telephone consultation. It does not mean that there is something seriously wrong necessarily but does help us get the information to you in a clear fashion.
We have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Questions about your results
If you want to talk to someone about your results, fill out a test results request form and someone will be in touch.